Clients who wish to change or cancel an appointment are requested to provide a minimum of 48 hours notice or the full cost of the treatment will be charged. Credit card details are required to secure an appointment.
Please arrive promptly for your appointment as it may not be possible to accommodate late arrivals. We regret that late-comers will incur the full fee for shortened treatments. We ask that you arrive 15 minutes prior to your treatment.
All our treatments are available to purchase in a course form at a reduced cost. To reinforce the beneficial effects we recommend that all courses are completed within six months. Course bookings are non refundable.
We endeavour to provide you with an environment which is tranquil and relaxing. We therefore request that you respect the needs of other Spa users and turn off your mobile phones.
Children under the age of 13 years are not permitted into the Spa, unless through a specified event, promotion or by invitation only.
It is vitally important that you inform your therapist if you believe you may be
pregnant, are undergoing treatment or taking prescribed medication.
Heat treatments, sunbathing and exercise are not recommended before and after waxing.
All clients are required to have a patch test 24 hours in advance of an eyelash
or eyebrow tint.
Re-hydration is an important part of Spa therapy; we therefore recommend that you drink plenty of water after your treatment.
Alcohol should not be consumed prior to treatments.
Slippers are provided for your own comfort and wellbeing and should be worn at all times.