arrival time

Please arrive promptly for your appointment as it may not be possible to accommodate late arrivals. We regret the late-comers will incur the full fee for shortened treatments. We ask that you arrive 15 minutes prior to your treatment.

cancellation policy

Clients who wish to change or cancel an appointment are requested to provide a minimum of 48 hour’s notice or the full cost of the treatment will be charged. A 50% deposit is required to secure an appointment.

gift vouchers

Gift vouchers are available for any treatment, package or monetary value. These can be purchased from reception or electronically. Vouchers are valid for 12 months from the date

of purchase, are non-refundable and cannot be redeemed by purchasing retail products, booking promotional offers or other vouchers.

group bookings

Why not enjoy a tailor-made spa event with a group of friends? Perfect for hen parties, baby showers or any other occasion. Select your preferred date and we will help you choose from our beautiful range of therapies along with our food and beverage options to create the perfect spa event to suit your budget.